Online Ordering: Our online ordering is safe, secure and available at all times using our secure shopping cart. All credit card information is collected using a secure server with Stripe or PayPal encryption.
Payment: We accept Visa, Mastercard, Discover, AmEx and PayPal.
Sales Tax: Sales tax will be charged on orders shipped to Hawai‘i addresses only.
Shipping: We ship via USPS Priority Mail. Total shipping charges plus any handling charges will be added to your order for you to view.
International Orders: At this time we are currently shipping only to addresses in the United States and Canada.
Shipping Addresses: PLEASE double check your shipping address when ordering. Shipments delivered to the wrong address due to your mistake are not our responsibility. Should your package be returned to us due to an incorrect address, you will be responsible for the reshipping costs.
Multiple Addresses: Please place a separate order for items going to multiple addresses. Shipping charges are calculated for each order separately.
Processing: Many of our products are made at the time you order to insure the freshest ingredients possible. We make great effort to ship orders within 3 - 5 business days, however we ask that you please allow up to 5 - 10 days for shipment. This does not include weekends and holidays. Any major delays will be posted on our site. We reserve the right to adjust shipping times without notice. This is reflective of our workload and product availability.
Rainbow Ridge Farm does not guarantee availability of all products at all times. There may be instances when certain items may not be available due to their seasonal nature or other circumstances beyond our control. We do not place items on backorder or accept preorders of out of stock items. If an item is out of stock we will indicate this on our website and the item will not be available for order.
Return Policy: Due to the nature of our products, all sales are final. We do not issue refunds. If you have any questions regarding our products we are always available to assist you in making selections.
Please note: Our products are handmade and therefore, slight variations are expected.
Disclaimer: Rainbow Ridge Farm or any agent thereof will not be held responsible for any injury due to the use of our products. Persons with sensitivities or allergies to any ingredient should not use our products. Should you develop a rash or allergy from any of our products discontinue use immediately. Please be aware most of our products contain nuts or nut butters, oils and fragrances. In addition, all our equipment may come into contact with nuts. Those with nut sensitivities should avoid our products.
As with all bath or cosmetic items, please test on a small area of skin if you have a skin allergy or are sensitive to fragrances. Avoid getting any bath or body, or spray products in or near eyes. Please keep products away from children. Do not use products for anything other than the purpose for which they were intended. We will not be held liable for misuse, allergic reactions or any injury suffered from the known or unknown and consenting use of our products. By purchasing products from Rainbow Ridge Farm, you acknowledge this policy and release us from liability if such a situation should arise.
We make absolutely no medical claims for any of our products. Rainbow Ridge Farm assumes no liability for claims arising from the misuse of our products. The contents of this website are for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Always consult your doctor if you are pregnant, lactating, or have any other health conditions or concerns before applying these products. Rainbow Ridge Farm assumes no liability for claims arising from the misuse of our products. Placing an order with us constitutes your acceptance of our terms and policies.
Privacy Statement: Your privacy is important to us. We do not sell, rent, or share your information with anyone. Your personal information is used only as necessary to process your order. Special offers or promotions may be sent by email or postal service by Rainbow Ridge Farm.
Legal: The information on our website is protected under the Registered Trademark and Copyright Laws of the United States of America. All text, photographs, graphics, design, buttons, icons, and images are the sole property of Rainbow Ridge Farm. The content and source coding on this site may not be reproduced by anyone, in whole or in part in any form whatsoever including for the creation of materials for resale or marketing. Any other use including the reproduction, downloading, distribution, or display of copyrighted materials, content and source coding on this site is strictly prohibited. No portion of this website may be reproduced in any form or by any method without express written permission from Rainbow Ridge Farm.